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Retriever Communications

Field Force AutomationRetriever is for the staff that do the real work – for field technicians who deliver a service to your customers or for inspectors who ensure the quality of your customers’ experiences.

Retriever automates your current field work flow and paperwork – from scheduling through to the wireless in-field PDAs and tablet applications - as a monthly outsourced service or software.

The result of implementing a Retriever solution is a substantive direct bottom line advantage by

  • Reducing administration overhead
  • Increasing field productivity by >25%
  • Improving safety compliance and governance
  • Improving asset and parts tracking

Importantly, we have

  • FUTURE-PROOFED our technology to ensure that applications deployed today can work on tomorrow's devices, operating systems and databases
  • A Best of Breed product designed for the field user, in any language, whilst adhering to IT industry standards
  • Exceptional support backed by a contracted Service Level Agreement
  • Resellers that have been chosen on their industry expertise and are backed by our quality guarantee

Proof of quality is in our reference base, longevity of customer relationships and industry recognition. 

 

Latest News

Retriever Achieves the IBM SAFE Framework Status

Retriever Communications is one of four companies internationally (and the only one in Australasia) to achieve IBM's SAFE status. The new Solution Architecture for Energy ...

Friday, 18 September 2009

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Maximo Wireless Extension for Field Technicians

IBM has authorized Retriever Communication’s wireless field force solution with its premier Asset Management solution Maximo. To achieve this IBM "OPAL" status, Retriever has worked ...

Friday, 26 June 2009

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BP invests in its quality management

BP Australia is a company on the forefront of technology. After years of struggling with a 7 hour paper-based reporting system the switch to a ...

Wednesday, 8 July 2009

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