Title: Sydney Water - Plumbing Inspection Assurance Service Solution Author(s): Retriever Communications and Motion Computing Year: December 2009 Pages: 3-4 Abstract: Sydney Water provides drinking water, recycled water and wastewater services to more than four million people in Sydney, Illawarra and the Blue Mountains. Sydney Water’s Plumbing Inspection and Assurance Service (PIAS) is responsible for $20 Billion worth of assets across the region, ensuring quality service delivery by licensed plumbers and drainers by administering the NSW Plumbing Code of Practice. Business Situation Sydney Water needed a mobile system to automate their 50,000 annual inspections. They were in search of a field solution that was both lightweight and durable, while providing full PC functionality to manage multiple applications.